Customer Support Associate, Edureka

Customer Support Associate Banglore, KA, India

    Roles & Responsibilities

    • • Ensure smooth customer on-boarding.
        • • Ensure customer queries are understood and corrective action is taken to resolve queries.
            • • Ensure that all the customer support systems are up to date.
                • • Perform root cause analysis and suggest preventive measures.

    Desired Skills & Experience

    • • 0 - 2 years of experience in customer handling.
        • • Excellent written and Communication skills.
            • • Strong process orientation.
                • • Strong customer focus.

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